So wanted an estimate for some home repairs. Was told they charged a trip fee to drive 15 minutes away. I own two business and give free estimates. Ridiculous!
Plumber not truthful at all. He lied saying he told me my total price before he started working, when he didnt tell me until after he finished!! I called to have these guys come out to my house because another company told me I didn't have a clean out for my bathrooms. The guy that came out was very nice and he did find that I already had a clean out. But he did not give me an option of opting out of him doing the work before he started. Being a first time homeowner I didn't really know what to expect. The call out fee is 39.99, so I didn't know my actual price was gonna be $169 until after he had already dug up the clean out. I would think he would have told me this before he started the digging so that I could agree or not agree to pay this. Even though he found my clean out I still feel jipped because he did not give me a choice.
Have used Impact Plumbing the last four and a half years. Charlie and the guys are great! Never fail to deliver good service and quick response!
Very fast response time. Technician had exceptional knowledge
They have a very fast response time. I was very pleased with the customer service from the first phone call to the plumbers that came and helped me. They gave me a run down of the prices and kept me in the loop the entire time they were working. It only took about 30-45 minutes. I would highly recommend!
Impact Plumbing Llc is a US Plumber based in Groves, Texas. Impact Plumbing Llc is located at 3944 Main Ave, Groves, TX 77619, USA.
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